Woodstock Water Works

Overview
About
Location
Reviews

Overview

+1 815-338-4896
il-woodstock.civicplus.com
1313 Kishwaukee Valley Rd, Woodstock, IL 60098, USA
Hours Business hours are not available at the moment

Woodstock Water Works Introduce

Welcome to Woodstock Water Works, located at 1313 Kishwaukee Valley Rd, Woodstock, IL 60098, USA. You can contact them at (815) 338-4896 or +1 815-338-4896. As part of the 'Water Parks Near Me' category, this facility provides a community pool for recreational and lap swimming.

Environment:

Woodstock Water Works is a community pool that offers swimming opportunities for residents and visitors. However, customer reviews indicate that there are significant issues with the clarity and accuracy of information regarding rates and season passes. The user experience is negatively impacted by these inconsistencies and logistical hurdles.

Services and Features:

This facility offers lap swimming and recreational swimming. However, accessing these services may be complicated by inaccurate website information and logistical issues. Season passes, which are required for lap swimming, cannot be purchased on-site and must be obtained at a separate recreation center two miles away. There have also been discrepancies between advertised and charged rates.

Customer Feedback:

Customer reviews consistently highlight issues with the facility's information and processes. One reviewer mentioned, "Visiting family from out of town looking to lap swim. Website says it's $15 for residents. Expensive but sure. I show up and am told you need a $80 season pass to swim laps. Oh and no, you can't buy a season park pass at the actual pool. Instead you have to go 2 miles away to the rec center to buy the pass there. None of this information is on the lap swim or the rates section of the website. I was excited to swim laps today but unfortunately not possible. Pretty nuts that you can't buy a season pass on site. This info should be on both the lap swim and the rates page of the website. It's like they don't want people to be able to lap swim with all the extra Kafkaesque bureaucratic steps." Another reviewer stated, "Nice facility, but the employees working the front desk need to know the rates. My wife and I showed up for the twilight rates 5-7pm on a Friday like their website says and was charged $15 each. Twilight rates are $5 each friday-Sunday 5-7pm. Probably will not come back."

Promotional Information:

If you're looking for a community pool in Woodstock, IL, Woodstock Water Works is an option. However, it is strongly advised to verify all rate and pass information directly with the facility or the Woodstock Recreation Department before visiting. This location can be found under the 'Water Parks Near Me' category. Be aware that season passes for lap swimming are not available on-site and must be purchased at a separate location. Check the facility's website or contact them directly for updated information about hours, rates, and pass requirements. Exercise caution regarding advertised rates and confirm details with the staff. The facility's pool offers swimming opportunities, but the user experience is affected by information discrepancies and logistical issues.

Location

Reviews

Jun 30, 2024

Visiting family from out of town looking to lap swim. Website says it's $15 for residents. Expensive but sure. I show up and am told you need a $80 season pass to swim laps. Oh and no, you can't buy a season park pass at the actual pool. Instead you have to go 2 miles away to the rec center to buy the pass there. None of this information is on the lap swim or the rates section of the website. I was excited to swim laps today but unfortunately not possible. Pretty nuts that you can't buy a season pass on site. This info should be on both the lap swim and the rates page of the website. It's like they don't want people to be able to lap swim with all the extra Kafkaesque bureaucratic steps. I grew up swimming in this pool for summers. Maybe I'm wrong but I'm pretty sure I remember buying the season pass on site. It's a great pool when you can use it but two thumbs down for this user experience.
Jul 05, 2024

Nice facility, but the employees working the front desk need to know the rates. My wife and I showed up for the twilight rates 5-7pm on a Friday like their website says and was charged $15 each. Twilight rates are $5 each friday-Sunday 5-7pm. Probably will not come back.
Jun 08, 2023

Love this place. Perfect for my three year old, she loves the kiddie slides. Can’t speak for the big slides but they look super fun too. The concessions are reasonably priced, but you are allowed to bring your own cooler if you don’t want to buy lunch! Lots of chairs and grassy area for picnicking. Chairs do fill up fast, so be prepared with a blanket or your own beach chairs just in case.
Jul 21, 2024

It's small! They have a main pool, 2 diving boards, and to slides that are kind of boring but the worst part is that they make kids get on our of the pool every 45 mins complete waste of money go literally anywhere.
Aug 02, 2024

If you have a kid that doesn't know how to open his eyes in the water and uses goggles this is not the place for you almost half of the places are banned because of goggles and children can't even have life vests this is not the place for your kids mine were so ready to go down a big slide but since they had goggles on and they can't open their eyes underwater without getting irritated they got kicked out almost all the fun stuff is banned because of goggles never coming back.